All times in UTC+7 (ICT)
| Monday | 9am | 6pm |
| Tuesday | 9am | 6pm |
| Wednesday | 9am | 6pm |
| Thursday | 9am | 6pm |
| Friday | 9am | 6pm |
| Saturday | - | - |
| Sunday | - | - |
Excluding all public holidays in Vietnam.
Affected by business hours:
- VND settlements
- Orders that require manual review
- Customer support