If you requested a password reset but never received an email, it is likely because your account was created using Login via Google (Google Sign-In).
Accounts created through Google Sign-In do not have a separate password — your Google account is your login method. Because no password exists on our side, the password reset system has nothing to reset and will not send an email.
What should I do?
Simply click the "Login via Google" button on the sign-in page and log in with the same Google account you originally used to create your account.
If you are still having trouble accessing your account, please contact our support team for further assistance.