Status

Status name Description
New Initial status. Waiting for deposit.
Pending Payment received, but not yet confirmed. For example when a bitcoin transaction has not been mined into a block yet.
On hold Order requires manual review. This can happen in case of suspicious activity, or when the deposit amount is out of range.
Processing Final step. This is when we will attempt to settle your order.
Settle data error There is a problem with the provided settle data, such as an invalid crypto address or incorrect bank account details. Please verify and update your settle information.
Completed Everything went fine.
Canceled Something went wrong, or order has expired.